Terms of Service

Last updated: November 2, 2026

These terms apply to the website and customer messaging services of Tokar Autohaus, including its commercial division, NW Vans (“we,” “us,” or “our”).

Website Information and Service Requests

Our website provides information about automotive repairs, maintenance, parts, and related services. Submitting an inquiry or appointment request does not confirm an appointment or authorize repairs. Availability, estimates, repair authorizations, payment terms, and warranties are confirmed separately by our team and applicable service documents.

Customer Messaging

You may contact us through website forms, Google Business Profile messaging, and other available communication channels. We use these channels to respond to questions and assist with service inquiries and scheduling. Message frequency depends on your interaction with us. Your carrier’s message and data rates may apply.

Google messaging may use an AI assistant to answer common questions. Automated answers may contain errors. Please contact our team to confirm pricing, availability, vehicle-specific advice, and appointment details. You may request a person during a conversation.

You may stop Google business messages by replying STOP or UNSUBSCRIBE. For assistance, call (360) 624-1672 or email tokarautohaus@gmail.com.

Appropriate Use

Do not use our website or messaging services for unlawful activity, fraudulent requests, harassment, or interference with their operation. Do not submit payment card details, passwords, or other sensitive information through general messages.

Third-Party Services

Our website and messages may link to third-party platforms for scheduling, service management, or other functions. Those platforms have their own terms and privacy practices.

Privacy and Updates

Our Privacy Policy explains how we handle information. We may update these terms by posting a revised version on this page. Nothing in these terms limits rights that cannot legally be waived.

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